Mercure Centro Port Macquarie

From the moment we arrived I cant thank the staff enough for making our stay amazing. We were just using Port Macquarie as a convenient stop off location on our road trip north but it did not disappoint. We arrived late, after 9pm but I had let reception know in advance. The lady (unfortunately I never caught your name) greeting me was exceptionally welcoming. So helpful with recommendations and points of interest. Arranged car parking quick and easy, plus we had an upgraded our room. We were offered a welcome drink and this particular individual has made a lasting impression we will never forget, thank you so much. We would definitely stay here again next time if we're in the area. The room was clean, functional and had all the facilities we needed. The TV options, with free movies and Netflix etc was a bonus. Bed/pillows ars surprisingly comfy with effective air con. A security box would have been a welcome addition as we had personal documents and valuables but everything felt safe and no issues. We didn't eat or use the pool, but location is perfect and close to plenty of nice cafes/food options.

The staff were incredibly friendly and helpful. I was phoned by a lovely lady prior to arrival to confirm my request of a wheelchair friendly room and I was informed I would be given a spare bed instead of a sofa bed which was lovely. Easy assessable parking right out the front. Very friendly gentleman checked me in and confirmed dinner reservations. The room was super clean, spacious and comfy. Great shower head and beautiful toiletries provided. The attached restaurant was amazing too.

Location excellent car park was a challenge but managed enjoyed in house bar with happy hour and enjoyed an excellent evening meal. Was great to be able to walk to the movies shops and restaurants waterfront locations

Location, very close to the centre of town in walking distance. Also had the best hand wash, shampoo and conditioner and moisturiser available to use. And the way they were at the ready to use.

I did have the breakfast booked as part of my room unfortunately I had an unplanned event which meant that I had to depart prior to the restaurant opening in the morning. I was saddened by this as my previous evenings meal was exceptional and had high expectations of the same quality.